Shipping Policy
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
2. Shipping Locations
Ojvira ships internationally including the United States and other supported countries.
3. Estimated Delivery Time
Standard Shipping: 7–15 business days
Total delivery time (processing + shipping): 8–20 business days.
Delivery times are estimates and may vary.
4. Tracking Orders
Tracking information will be emailed once your order has shipped.
Customers can track orders using the tracking link provided.
5. Shipping Delays
Delays may occur due to:
- Customs clearance
- Weather conditions
- Carrier delays
- Peak seasons
6. Incorrect Address
Customers are responsible for entering correct shipping details.
Orders shipped to incorrect addresses cannot be refunded.
7. Lost Packages
If tracking stops updating, please contact us and we will investigate and offer replacement or refund when eligible.
8. Contact
Ojvira
Website: https://ojvira.com
Email: supportojvira@gmail.com